Privacy Policy
How we collect, use, and protect your personal information.
Last updated: March 2026
The Computer Recycling Guys ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.
Information We Collect
We collect the following information when you submit an enquiry through our contact form:
- Your name
- Phone number
- Email address
- Details of your enquiry (equipment to be collected)
- Any photos or files you choose to upload
We do not collect any information automatically through cookies or tracking technologies beyond what is necessary for the basic operation of our website.
How We Use Your Information
We use the information you provide to:
- Respond to your enquiry about e-waste collection services
- Arrange collection of your IT equipment
- Provide you with a quote for our services
- Communicate with you about your collection
We will never sell, rent, or trade your personal information to third parties for marketing purposes.
Data Security
We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. Our website uses SSL/TLS encryption to secure data transmitted between your browser and our servers. Form submissions are sent via encrypted email services.
Third-Party Services
We use the following third-party services to operate our website:
- Resend — for delivering contact form submissions to our team via email
- Google Search Console — for monitoring our website's search performance
These services may process your data in accordance with their own privacy policies. We do not use any advertising, remarketing, or social media tracking tools on our website.
Cookies
Our website does not use tracking cookies, advertising cookies, or analytics cookies. We only use essential cookies required for the basic functionality of the website.
Your Rights
Under the Australian Privacy Act 1988, you have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal information
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
Data Retention
We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry data is retained for the duration of our business relationship and a reasonable period thereafter.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Phone: 1300 866 010
- Email: info@computerrecyclingguys.com.au
- Address: Level 34, 1 Eagle Street, Brisbane Queensland 4000
Ready to Clear Out Your Old IT Equipment?
Get a free, no-obligation quote for your business e-waste collection. We handle everything from pickup to certified disposal.